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…and What You Need to Do to Stay Ahead The higher education enrollment landscape is undergoing a significant transformation, driven by shifting demographics , technological advancements , and economic uncertainty. To remain relevant and competitive, colleges and universities must adapt to these changes and develop strategies to succeed in a challenging environment.
Let’s be real: college planning is not the only thing on your prospective students’ minds. They’re juggling school, jobs, relationships, social media, and, you know, just trying to figure out life. So, when we talk about AI in college planning, it’s crucial to remember that it’s just one piece of a much larger puzzle. At RNL, we’re constantly looking at the trends shaping higher education, and AI is definitely a big one.
Spotting the red flags of college closings before its too late What are the warning signs that could lead to a college closing? Over the last month, two more private schools have announced their closures. St. Andrews University in Laurinburg, NC , and Limestone University in Gaffney, SC. In both cases, as with any college closings, the result is disheartening to the current state of higher education.It is also never something those enrolled students expected or signed up for.
Opening the door to college starts with a knock on the counselor’s office Ask a student who their guide to college was, and the answer depends a lot on their background. For someespecially those from higher-income families or with college-educated parentsthe process might not involve a school counselor at all. But for students without those built-in supports, counselors can be the critical link to higher educationif theyre able to get help.
Let’s be real: college planning is not the only thing on your prospective students’ minds. They’re juggling school, jobs, relationships, social media, and, you know, just trying to figure out life. So, when we talk about AI in college planning, it’s crucial to remember that it’s just one piece of a much larger puzzle. At RNL, we’re constantly looking at the trends shaping higher education, and AI is definitely a big one.
Having spent years in higher education enrollment and marketing, I’ve know firsthand the dedication it takes to connect with prospective students and ensure their success, keenly aware of the immense effort required, the daily challenges teams face in standing out amidst a sea of institutions, and the ever-increasing workloads they manage. And, at the center of all of this is a profound passion for making a real difference in students’ lives and a deep commitment to the unique missio
What’s Working in 2025 (From Both Sides of the Desk) Ever wonder if enrollment professionals and students actually speak the same language? Fresh data from RNL’s 2025 Marketing and Recruitment Practices for Undergraduate Students and the forthcoming 2025 E-Expectations reports reveal some fascinating alignments (and a few mismatches) between how we recruit and how students actually make decisions.
Marketing messages bombard students from every direction, so capturing their attentionand inspiring them to take actionrequires creative that truly stands out. Thats exactly what the RNL creative team delivers, crafting award-winning campaigns that engage, resonate, and drive results across every channel, from digital to direct mail. We work closely with our campus partners to ensure every undergraduate and graduate campaign is both strategic and impactfulproven by the many gold award-winning pr
Engaging students wherever they are is critical to enrollment success. With eight years of experience at Ruffalo Noel Levitz working with more than 100 campuses across the country and following more than two decades leading enrollment efforts on campus, I know firsthand the challenges you face in enrollment. And in todays environment it can feel like information overload on what you should be doing.
As AI continues to weave its way into our lives, it’s no surprise that high school students are increasingly turning to these tools for college planning. However, our recent study, The AI Divide in College Planning: Students Adoption, Resistance, and Impact , conducted by RNL and TeenVoice , reveals that students arent all the same when it comes to AI.
How does student satisfaction at HBCUs compare to institutions nationally? Student satisfaction is a critical component for student success. At RNL, we have observed that satisfaction can vary based on the institution type. Student satisfaction levels at a four-year private may differ from a four-year public. In addition, we have seen that students at schools with a specific identity or mission (such as Christian colleges) may also have different levels of satisfaction.
From speed-to-lead to 24/7 support: Meeting student needs in the digital age In our The Importance of Speed to Lead in Meeting Your Enrollment Goals, we highlighted how rapid, personalized responses to prospective students can significantly impact their perception of an institution’s quality and commitment. This principle of timely, relevant communication extends beyond the admissions process and into the heart of the student experience, particularly in online education.
This last half decade has delivered unprecedented disruption for university leaders. The pandemic, economic uncertainty, greater need among students and families, and sweeping governmental changes have buffeted campuses of every size, type and mission. As we move through 2025 and look at the landscape beyond, it’s clear that adaptability, resilience, and innovative thinking are crucial for successful university management.
As higher education faces what experts call an “ enrollment cliff ,” with projections showing a potential 15% decline in traditional college-aged students, institutions are radically re-imagining their recruitment strategies. The latest data from RNL’s 2025 Marketing and Recruitment Practices For Undergraduate Students report reveals fascinating shifts in how different institutions connect with prospective students in this challenging landscape.
How different students navigate college planning Let’s talk about how students really tackle college planning. Forget the stereotypes about Gen Z being glued to their phones or allergic to human interaction. Our latest research reveals something more interesting: there isn’t just one type of college searcher anymore. In our recent research with TeenVoice we identified four distinct personalities in how students approach their college planning, especially when it comes to using AI too
The last year has been one of significant strides for RNL. We embarked on a journey to enhance our existing tools, aiming to provide our partners with even more powerful and effective solutions. This commitment has driven us to develop a suite of AI-powered tools designed to strengthen your connections with students and donors. A focus on data-driven decisions and user-friendly solutions Our primary goal was to create AI tools that are not only secure but also user-friendly and insightful.
How can you make the future of your campus more clear and sustainable? As colleges and universities continue to rise above the challenges brought on by the pandemic five years ago, it has become clear that the new normal for higher education demands more than resilienceit requires strategic foresight and proactive leadership. Institutions today must navigate shifting policies, demographic changes, public sentiment, natural disasters, economic pressures, compliance mandates, safety concerns, tale
Millions of students and families are caught in a middle-class crunch for affording college. Approximately 7-8 million families with school-age children are in the middle-income bracket ($60,000-$200,000). That’s not just a statisticit’s a massive segment of your potential student population caught in a precarious position. According to recent Census data, these families make up about 40% of all U.S. households, with 39% of family households including children under 18.
“I’m scared to walk alone at night.” “What if someone targets me because I’m Muslim?” “Will I be safe being openly gay on campus?” These aren’t just random commentsthey’re real voices from our latest research, and they stopped me cold. For the past three years, RNL and ZeeMee have been diving deep into the emotional landscape of college planning.
As I reviewed the new IPEDS data release last week, I was looking for the data and intelligence that would be most helpful for online enrollment leaders to have in hand to underpin and inform this years success. These points, in combination with key trends that became clear in other sources I reviewed late last year will enable online leaders to succeed this year as well as plan for the future.
In todays digital-first world, higher education institutions are increasingly turning to digital marketing to educate, engage, enroll, and retain students. However, one of the key challenges that the campus decision-makers face is understanding the potential costs associated with digital marketing and how to effectively budget for growth. As someone deeply immersed in the world of digital strategy, I often find myself having the same conversation with campus leaders: how do we set realistic expe
Let’s talk about the elephant in the room: colleges struggle to connect with their most important audiencestudents. Fresh data RNLs research studies show a big disconnect between what higher education offers and what students need. A new report from the Western Interstate Commission for Higher Education is waving red flags about dropping enrollment numbers and workforce gaps if colleges can’t step up their game and prove their worth.
College planning has become far more complex than filling out forms and writing essays. RNLs research reveals a striking truth: Today’s students are overwhelmed, skeptical, and craving personalized guidance more than ever before. The modern student’s dilemma Picture this: Seven out of ten high school students find navigating the college application process challenging.
When it comes to choosing a college, the sticker price can be a major turnoff. A significant 65% of prospective students and 67% of their families report ruling out institutions based solely on the advertised sticker price. Source: 2024 Prospective Family Engagement Report But what does this mean for colleges and universities, and how can they help families look beyond the sticker shock to understand the true affordability of a degree?
Read the report. Earlier this year, I was interested to read RNLs Generations of Online Learners report, which was produced by cross-tabbing our national survey of (largely) prospective online students by the three primary student generations. There has been greater awareness in recent years of the influence of generational differences in higher education, and this made me interested to explore the perceptions of students by age within our National Online Learners dataset.
The expectations of higher education faculty and staff have changed. Understanding the experiences, opinions, and satisfactions of your faculty and staff is invaluable to creating a healthy culture and work environment. But it’s not just about fostering a positive atmosphereit’s also critical for retaining your employees, improving the student experience, and reducing the risk of lost institutional knowledge.
The outlook for graduate education in 2025 is strong. I always look forward to fall because so many of the trend reports that I rely on to get a sense of whats next are released. Whether it is the new IPEDS data, the latest from National Student Clearinghouse, the IIE Open Doors report on international students, or others, I spend time thinking through what the most important data mean for institutions.
Degree program pages are the heart and soul of almost any college or university website. They are the pages prospective students use most frequently to explore opportunities and compare offerings. They also tend to offer the greatest opportunities for competitive differentiation and lead generation. Why focus on degree program pages for search optimization?
When election season rolls around, the world of digital advertising can feel like a wild stormespecially for higher education institutions. If you’ve ever noticed that your ads cost more during an election cycle, you’re not alone. But why is that happening? Lets break it down. Whats driving up ad costs? Increased competition Political campaigns flood platforms like Facebook, Instagram, YouTube, and other social channels with massive amounts of advertising.
Let’s face it, the world of online higher education is a whirlwind. Between juggling countless tasks and trying to connect with potential students as quickly as possible, it can feel like we’re constantly running on a hamster wheel. But the expansion of AI technology offers a real opportunity to connect with students more and in a way that translates to increased enrollments.
In an era dominated by screens and social media, it’s easy to think that the college recruitment landscape has become impersonal. But amidst the noise of online content and digital campaigns, it’s the human touch that truly resonates with prospective students and their families. New data from the 2024 Prospective Family Engagement Report underscores the enduring power of in-person experiences, personalized interactions, and trusted guidance in shaping college decisions.
For those working in enrollment, the college planning process is familiar territory. We’ve navigated the deadlines, mastered the jargon, and understand the intricacies of financial aid. But for prospective students the landscape can be a bewildering maze Our recent study with ZeeMee, Enrollment and the Well-Being of Prospective Students: Creating a Culture of Care , sheds light on the anxieties surrounding college planning.
This week, RNL will release its third report focused on how institutions are currently marketing and recruiting for their online programs. The 2024 Online Program Marketing and Recruitment Practices report focuses specific attention on how online programs are leveraging AI, communications planning, and ROI in addition to question sets on the how and why of marketing and recruitment strategies and tactics.
In today’s rapidly changing higher education landscape, the health of an institution is more critical than ever. A healthy organization is one that fosters a positive work environment, achieves its goals, and continuously improves. A healthy organization also has a profound impact on students, faculty, and staff by providing a more supportive learning environment, attracting and retaining top talent, and ultimately achieving its mission.
How Elmira College Enrolled Their Best Class in 10 Years Despite FAFSA Fiascos and Campus Silos Dennis Kelly, Elmira College Dennis Kelly has seen a lot in his 30 years in higher education. He had success at multiple institutions—Cheyney University, Notre Dame University of Maryland, Cabrini University, Georgian Court, Marywood University, and Wilmington College.
Growing online enrollment is one of the most effective strategies institutions can employ to counterbalance the oncoming shortfall of traditional undergraduates. But recent developments from both the EdTech industry and the U.S. government are complicating life for many institutions. Just as we enter the academic year in which the first of two demographic cliffs is projected to begin, some of the largest Online Program Management (OPM) vendors have experienced business disruptions and the U.S.
The college recruitment landscape is shifting, and the latest data from the 2024 RNL High School Student College Planning Report (co-sponsored by Halda) paints a concerning picture for higher education institutions. High school students are feeling overwhelmed, under-informed, and surprisingly skeptical about the value of a college degree. If you’re in admissions or financial aid, these trends can’t be ignored – they threaten the very way you attract and enroll students.
When election season rolls around, the world of digital advertising can feel like a wild storm—especially for higher education institutions. If you’ve ever noticed that your ads cost more during an election cycle, you’re not alone. But why is that happening? Let’s break it down. What’s driving up ad costs? Increased competition Political campaigns flood platforms like Facebook, Instagram, YouTube, and other social channels with massive amounts of advertising.
In the face of two demograpic cliffs , institutions are seeking innovative communication strategies to better engage with prospective students. Consulting engagements like deep audits of current communications and implementation of newly designed message flow architectures can seem like a “sure thing” for improving enrollment numbers, but enhancing more foundational strategic elements is likely necessary before these moves can be completely effective.
Co-written by Dr. Reena Lichtenfeld , Vice President for Consulting Services As higher education institutions grapple with fluctuating prospective student markets, another retooling of test-optional policies, and increased scrutiny following the Supreme Court’s ruling against race-conscious admissions, many institutions are also facing a serious internal issue: burnout and turnover among admissions staff.
Over the last few years, RNL has reported that the online education market is in the midst of a generational transition. With our 2024 national study, we can firmly say that this transition—from “Gen X/Millennial” to “Millennial/Gen Z”—is complete. Today, all but 24 percent of online students are within this new demographic. We now need to understand whether this represents a seismic shift in how we market, position, recruit for, and organize our online programs, or a more nuanced one.
Phil Hill The high point of my experiences at last month’s RNL National Conference was the fireside chat I led with EdTech blogger Phil Hill. As I said in my introduction, when I need to know about the latest developments in online education, I have come to rely on Phil’s research and analysis. Through the prism of one of Phil’s recent blogs on the “ enrollment turbulence ” facing institutions, our conversation focused on how proposed changes to three U.S.
Search engine optimization (SEO) is an essential element of any institution’s lead generation strategy and is a core tactic that should be at the center of your digital marketing strategy. Why? Your competition is investing in SEO. SEO delivers high-quality and high-propensity leads—great for top-of-funnel growth. Your web ranking improves when you add value to the web, increasing your visibility—Google matters.
Navigating the crowded waters of online higher education requires a standout positioning strategy. Differentiating between one program and the next can be hard for prospective students. An effective strategy starts with understanding what resonates with these students, and RNL’s new online student report provides the clues we need to develop a strategy that will connect with students.
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