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Building a Culture of Customer Service with Krista Coleman and Mike Grego – Enrollment Insights Podcast #67

Niche

Want to keep updated about the blog? Sign up for the newsletter! In this episode: In the Enrollment Insights Podcast, you’ll hear about novel solutions to problems, ways to make processes better for students and families, and the questions that spark internal reflection and end up changing entire processes. He gets it!

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Why advancement employees leave (and how leaders can fix it)

EAB

Blogs Why advancement employees leave (and how leaders can fix it) By Brad Shafer Recent turnover in higher ed is historic and expansive. Here are four strategies that you can use to retain talent and help them develop meaningful careers. But beyond structure, how are we making our office culture better for those involved?

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Five Things University Leaders are Prioritizing This Year (And Two They Should Be)

EAB

Blogs Five Things University Leaders are Prioritizing This Year (And Two They Should Be) The results from EAB’s Spring 2023 Pulse Survey are in! We call this non-consumption. Administrators though must develop the broad, business-minded thinking skills associated with strategy to chart a course that will enable success for the institution.

Retention 105
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Do you need to sunset academic programs? Consider these 3 steps.

EAB

Blogs Do you need to sunset academic programs? As any faculty member or administrator will tell you, growing new programs is a lot easier than changing—or sunsetting—existing program offerings. For many institutions, two to three years is about when you should expect to see some changes in enrollment, student success, or other metrics.

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Seniors: Get Ready for College This Summer

Discovery College Consulting

There is another very important task you should be doing this summer: getting ready for college. I’m not talking about registering for housing, attending orientation and signing up for classes, or buying everything you’ll need to outfit your dorm room, although you’ll no doubt have to do all of that.

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Are you prepared for what’s next in the enrollment landscape?

EAB

Blogs Are you prepared for what’s next in the enrollment landscape? One example is the growing belief that a four-year degree is simply career preparation. One of the more striking signs of this is the large drop in humanities enrollment many institutions have seen in the past ten years—40% or more at many schools.

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5 areas for community colleges leaders to take stock in 2023

EAB

Blogs 5 areas for community college leaders to take stock in 2023 And resources to help sustain your post-pandemic momentum Now that community colleges have weathered the storm of the pandemic, it’s time to take a moment to recognize all you have accomplished, and then to begin to steer the transition from a “crisis” mindset to a sustainability one.